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EM

Emiel Madonna

AI Systems Architect

Automation Engineer · Technical Advisor

emiel@useoutreachpilot.com206.409.9185
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Professional Summary

AI Systems Architect and Automation Engineer operating across the full delivery spectrum — from executive stakeholder alignment through production deployment. Specializes in agentic workflow development, LLM-driven automation, RAG-based retrieval, conversational AI, and compliance-aligned platform design. Equally fluent in C-suite business language and engineering execution: translates AI strategy for non-technical executives while simultaneously directing technical teams on architecture. Delivers enterprise-grade AI systems independently — concept to production without handoff delays. Track record includes systems driving $170K+ in fundraising, saving 10+ hours/week per user, and prompting full executive-level organizational direction changes.

Core Competencies

Agentic AI Workflow Design & End-to-End Automation (Cloud & Self-Hosted n8n)
LLM Prompt Engineering & System Architecture — Cloud and Local / VPS-Hosted
Executive AI Advisory & Technical Translation (C-Suite to IT Team)
Conversational AI, Chatbot Development & Voice AI Systems
Retrieval-Augmented Generation (RAG) & Vector Database Integration
Multi-Channel Campaign Automation (SMS, Email, LinkedIn, Direct Mail)
AI-Powered CRM Design & Lead Pipeline Management
Compliance-Aware Development (SOC 2, HIPAA, P22, FISMA, NIST 800-53)
Real Estate Legal Document Review & AI-Assisted Compliance Tools
UX Design & Human Factors Engineering — 508 Accessibility
Solo Full-Stack Delivery: Concept to Production, Independent Workstream Ownership
AI Strategy Consulting, Stakeholder Education & Business Integration Advisory

Delivery Model

Operates as a solo full-stack AI architect capable of owning an entire project workstream end-to-end — from initial stakeholder discovery and requirements gathering through system design, build, testing, and live deployment. No dependency on extended teams or handoff chains. Equally effective leading a client meeting in the morning and shipping production code in the afternoon. Designed for primes and subprimes seeking a high-output, self-directed AI specialist who reduces coordination overhead while maintaining enterprise-grade output quality.

Technical Skills

Platforms & Orchestration

n8n (cloud and local self-hosted)SupabaseAWSGoogle CloudVPS worker deployment

AI / ML

OpenAI APIRAGVector DatabasesLLM Prompt EngineeringLocal / self-hosted LLM via VPSDiffusion Models

Automation

Slack agentic pipelinesOCR-driven data ingestionAI auto-respondersCalendar booking systemsMulti-channel outreach workflowsReporting pipelines

Backend & APIs

Secure API designRESTful architectureCustom platform developmentWebhook orchestrationEvent-based routing

Voice AI

Agentic voice systemsRAG retrievalUrgency triagingPortfolio-wide consistency

Compliance

SOC 2HIPAAP22FISMANIST 800-53FARGAAP

Selected Project Experience

1

Executive AI Advisory & Custom CRM — Regulated Industry Client

AI Strategy Advisor / Lead Architect / Full-Stack Developer

  • Reframed AI adoption as a quantifiable competitive positioning decision for a regulated industry CEO; engagement resulted in confirmed purchase and full organizational direction change toward AI-first operations
  • Served simultaneously as C-suite strategic advisor and IT team technical lead — translating between business vision and engineering implementation throughout
  • Designed and delivered a fully custom AI-driven CRM from scratch, independently, in 12 weeks — sole architect, developer, and client-facing advisor with no external team dependencies
2

AI Political Fundraising Chatbot

Lead AI Developer / Architect

  • Raised $170,000+ through AI-driven conversational outreach; handled 10,000+ real user conversations with consistent on-brand messaging
  • Architected conversational flows, prompt logic, and escalation routing for high-volume engagement; fully autonomous system requiring minimal human intervention
3

AI Broker Compliance & Legal Q&A Bot

AI Developer / Compliance Systems Architect

  • Saved 10+ hours/week for lead broker by automating high-frequency legal question resolution; enabled plain-language querying of complex compliance topics
  • Document ingestion pipeline with structured knowledge retrieval for traceability; SOC 2 and P22 compliance principles throughout architecture
4

Fully Automated AI Sales CRM & Lead Processing Pipeline

Systems Automation Lead / AI Architect

  • Full lead lifecycle automated: OCR ingestion → CRM structuring → outreach → appointment booking; sub-2-min AI auto-responder operating 24/7 with no human touchpoints
  • Cut lead ingestion time to near zero; saved 8+ hours/week per team member utilizing the platform
5

Agentic Voice AI for Property Management

AI Systems Architect / Compliance Developer

  • RAG-powered voice AI with urgency triaging across full portfolio; centralized knowledge management ensures portfolio-wide policy consistency
  • Full SOC 2 and HIPAA P22 compliance; agentic escalation logic routes time-sensitive issues without human intervention