AA

Andrew Aiona

AI Systems Product Lead

Automation Engineer · Operations & Growth Strategist

Professional Summary

AI systems product lead and automation engineer with a track record of designing, launching, and scaling production software in high-velocity environments. Proven ability to translate ambiguous goals into measurable KPIs, clear requirements, and durable systems — spanning workflow automation, dashboards, CRM pipelines, and agent-assisted operations. Strong stakeholder communicator experienced in aligning executives, operators, and engineers on scope, rollout, and adoption. Scaled and operated a production AI application serving 200,000 users, demonstrating reliability, performance, and operational maturity at real-world production scale.

Core Competencies

AI Product Strategy & Roadmapping (0→1 Build, Iteration Cycles, Adoption)
Executive Stakeholder Alignment & Technical Translation
Workflow Automation & Systems Integration (API-First, Webhooks, Orchestration)
Production Systems Scaling & Operational Stability (Monitoring, Reliability, Iteration)
Analytics Dashboards, KPI Frameworks & Performance Reporting
CRM Design, Lead Pipeline Management & Lifecycle Automation
Multi-Channel Outreach Automation (Email / SMS / DM Workflows, Sequencing, Routing)
Requirements Gathering, SOP Design, Enablement & Change Management
Vendor / Tooling Evaluation, Implementation Planning & Rollout Ownership
Privacy-Preserving AI: Local / Self-Hosted LLM Deployment for Sensitive Workflows

Technical Skills

Platforms & Tools

Monday.comGlide DashboardsCRM Workflow DesignKPI ModelingSOP Development

AI / ML

OpenAI APILocal / Self-Hosted LLMRAGPrivacy-Preserving AI

Automation

Agentic PipelinesMulti-Channel OutreachReporting PipelinesCalendar BookingAI Auto-Responders

Product & Operations

KPI FrameworksUser-Centered DesignHuman Factors Engineering508 AccessibilityStakeholder Reporting

Backend & Data

SupabasePostgreSQLAPI-First ArchitectureWebhooksEvent-Based Routing

Selected Project Experience

1

Scaled AI Photo & Video Generation Application — 200,000 Users

Product Lead / Growth & Systems Owner

  • Built and scaled a production AI photo and video generation application to 200,000 users; led scaling efforts while maintaining reliability, uptime, and performance
  • Drove iteration cycles using user feedback loops to improve output quality and retention; owned growth and product execution across acquisition, activation, and ongoing engagement systems
2

Operations Analytics Dashboard & Performance Reporting System

Product Lead / Systems Automation Engineer

  • Defined KPI schema and reporting cadence aligned to leadership decision-making; implemented automated ingestion and normalization workflows
  • Built stakeholder-facing dashboard views eliminating ad-hoc requests and reducing manual reporting cycles across the organization
3

Automated Client Reporting & Delivery Infrastructure

Systems Automation Lead

  • Converted repetitive weekly client reporting into structured automated pipelines with repeatable multi-client templates
  • Standardized data capture, formatting, and distribution; improved output consistency and reduced operational overhead across all accounts
4

Multi-Channel Outreach Automation & Partner Pipeline Management

Automation Engineer / Growth Systems Lead

  • Implemented automated follow-up logic, routing, and exception handling for high-volume partner communications
  • Designed pipeline stages and SOPs to support team-wide consistency; reduced drop-offs through systematic sequencing and structured tracking
5

Secure Local LLM Deployment for Sensitive Data Workflows

AI Systems Product Lead / Implementation Owner

  • Local / self-hosted LLM workflows with no unnecessary external data exposure; supported summarization, classification, drafting, and document assistance on protected datasets
  • Implemented data-minimization patterns and access-controlled execution paths aligned to security-first requirements